Tank is a New Zealand owned and family run business since 1998. The business has over 70 stores across the country from Whangarei to Dunedin. Each Store has one or more POS units. These feed information back to head office as well as providing some local order management. IngeniousERP's proposal for Microsoft NAV with LS Retail was accepted in July 2017 and the system has progressively been rolled out since then.
Tank Group’s Finance Director, Sam Holdem, had identified several problems the business was facing with respect to its information management. Chief amongst these was overall processing efficiency in terms of workload which was quite onerous when multiplied across over 70 stores. At Head Office level, it required a full time staff member just to pull in information from multiple places. The accounting system and POS at the stores had struggled together to provide a timely and robust integration. A further issue was that the business wanted greater control and information around its materials and stock, both across the business and at each individual store.
Sam: " We used to wait a long time for accurate data in order to make decisions, now we can get it real-time and we have a very accurate and timely picture of what is happening in the business". – “Overall the programme went well and I am very happy with how things have gone and with IngeniousERP’s support."